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Stavane / Documentation

Documentation

Task-based guides for Stavane. A guide shows the date it was last checked against the platform once every step of it has been run.

Getting started

Start your first serverFrom choosing a plan to a server that is being built, step by step, including what you pay before it starts.

Choose between Standard, Dedicated CPU and High MemoryWhat the three Compute families are for, so you pick the right one the first time.

Create a server like this oneStart a new order with the configuration of a server you already have, check it and build a second server.

Stop, restart and remove a serverWhat each action on the Servers screen does, and which ones stop the billing.

BackupsWhat the backup option does, what it costs, and what it does not replace.

Start, stop or restart several servers at onceSelect servers on the Servers screen and start, stop or restart them in one go, and download the list of your servers as a CSV file.

SSH keys and signing in to your serverHow you get into your server, with an SSH key or with the root password by e-mail, how to add a key, and what to do when you have no key yet.

Rebuild a serverPut a server back to a fresh operating system, with the keys you choose. Everything on the disk is gone.

Change the plan of a serverMove a server to another plan in the same family with at least as much disk. The disk, the addresses and everything on it stay.

Make and put back a backupMake a backup of a server yourself, put one back, and what putting one back wipes.

Reverse DNS (PTR) for your addressesPoint the address of your server at a name, so a lookup backwards answers with it. Needed for mail.

Server settings: console, protection and boot mediaSwitch the console on or off, protect a server against removal, boot from an ISO, and turn on TPM 2.0 or Secure Boot.

Give a server a label, notes and a pinGroup servers with a label such as Production, keep a note, and pin the servers you use most to the top of the list.

The firewall in front of your serverWhat a firewall here does, how to switch it on without locking yourself out, and what it does not do.

Give root a new passwordSet a new password for root when you need to log in on the console of your server.

Group your servers in projectsKeep the servers of one customer, environment or application together in a project, and filter the server list by it.

Start and stop a server at set timesGive a server a power timetable, so it starts, stops or restarts by itself, for example office hours or a nightly restart.

The console of your serverSee the screen of your server in the browser, as if a monitor were attached. Useful when SSH does not answer.

Your own cloud-initGive a server the configuration it runs on its first boot, with packages, files, users and commands in one document.

Add a volume to your serverAn extra disk for your server that can grow. How to add it, format and mount it, grow it and remove it.

Save a script for new serversKeep the cloud-config you use most under Compute tools and pick it when you order a server.

Add an extra IPv4 addressGive your server one more public IPv4 address, and set it up inside the server so it answers on it.

MonitoringHow busy your servers are, from the last hour up to the last month, measured every five minutes.

Credit and payments

How billing worksPrepaid credit, billing by the hour, the monthly ceiling, and the kinds of credit and the order in which they are used.

Top up your creditPay by card with 3-D Secure or by iDEAL, what the first top-up bonus does, and how a promotion code works.

Automatic top-upsLet us top up your credit from your verified card when it runs low, within a ceiling you choose.

When your credit runs outThe warning, the pause, how to get your servers back, and when paused servers are removed.

Refunds and withdrawalHow to get unused paid credit back, what consumers can do within fourteen days, and what happens to bonus credit.

Verify a cardWhat card verification is, what your bank asks, and why you may see an amount reserved for a moment.

Your account

Levels and limitsWhy accounts have a level, what a level decides, and how you reach the next one.

Secure your accountTwo-factor authentication, recovery codes, your sessions and your password.

Ways to sign inThe ways to sign in we offer besides your password, how to add one and how to remove it. Your password stays.

Your account details and currencyWhat you can change yourself, what goes through support, and why the currency of an account is fixed.

The APIBuild and manage servers and every product of your account from a script, and read your balance, usage and invoices, with an API token.

Support

Get help from supportHow to open a ticket, what to put in it, and what never belongs in a ticket.